1. Programs and message types
NuHQ currently offers two programs:
- NuHQ Verification. One-time sign-in and verification codes sent when you, or someone using your account, request them.
- NuHQ Account Alerts. Notifications about your NuHQ account and workspace activity, such as security alerts, billing status, approval requests, task and meeting reminders, mentions and comments, product idea status updates, and replies from NuHQ Support. You can choose which alert categories you receive in your account settings.
Neither program sends marketing or promotional messages. We will not send you marketing text messages unless you separately opt in to a marketing program.
2. How to opt in
You opt in by entering your mobile number in your NuHQ account settings or on a NuHQ form, verifying that number, and checking the box for the program you want. Opt-in is voluntary and is not a condition of using any NuHQ product or service. Phone numbers added to your profile by an administrator or synced from your organization's directory are not used for text messages until you opt in yourself.
3. Message frequency
Message frequency varies based on your account activity and the alert categories you select. Verification codes are sent only when requested.
4. Cost
Message and data rates may apply. NuHQ does not charge for text messages, but your mobile carrier's standard messaging and data charges apply according to your plan. Contact your carrier for details.
5. How to opt out
You can cancel a program at any time by replying STOP to any message from that program, by turning the program off in your NuHQ account settings, or by emailing support@nuhq.com. After you reply STOP we will send one message confirming that you have been unsubscribed, and you will receive no further messages from that program unless you opt in again. If you have opted in to both programs, replying STOP to a message cancels the program that sent it; turn off both programs in settings to stop all texts.
6. Help
Reply HELP to any message for assistance, or contact NuHQ Support at support@nuhq.com.
7. Supported carriers
NuHQ text-message programs are available on major U.S. carriers, including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.
8. Your responsibilities
You confirm that you are the account holder or an authorized user of the mobile number you provide, that you are at least 18 years of age, and that you will notify us promptly if you change or give up your number.
9. Privacy
Information collected in connection with these programs, including your mobile number and your opt-in consent, is used only to deliver the messages you have requested and to operate and secure our services. We will not share your mobile number or your text-messaging opt-in consent with any third party for marketing or promotional purposes. Our messaging service providers process this information only to deliver messages on our behalf. See our Privacy Policy for details.
10. Changes
We may update these SMS Terms & Conditions from time to time. When we do, we will revise the "Updated" date above. Continued participation in a program after a change constitutes acceptance of the updated terms.
11. Contact
NuHQ LLC, 1323 SE 17th St, Suite 96520, Fort Lauderdale, FL 33316
Email: support@nuhq.com